Email Whitelist
  • 27 Feb 2024
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Email Whitelist

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Article summary

Overview

Certain features in Asset  send system generated emails, such as:

The email addresses listed below should be whitelisted to ensure they do not get sent to junk or spam folders:

  • donotreply-g125@irsavideo.com

  • donotreply@irsavideo.com

  • donotreply-1@irsavideo.com

  • donotreply-2@irsavideo.com

  • donotreply-3@irsavideo.com

Caution:

If you encounter issues where a donotreply email is received twice, this is because of a setting (commonly used in Microsoft Exchange) that scans the email prior to releasing it. Contact your network administrator to provide the whitelist above to avoid this.


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