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    Deactivate Unit
    • 11 Aug 2023
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    Deactivate Unit

    • Updated on 11 Aug 2023
    • 1 Minute to read
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    Article summary

    Note:
    This article showcases features that are typically only made available to Administrator roles.

    However, since Getac Enterprise is highly configurable, the ability to complete tasks described in this article may be different for each User, depending on policy. Please contact an administrator with all access questions and concerns.


    Overview

    If a Unit is lost or stolen, it can be deactivated to prevent it from being able to communicate with Getac Enterprise.

    Note:
    Device storage is typically encrypted, depending upon Agency needs. Contact support@getacvideo.com for additional information.

    Deactivate a Unit

    Perform the following steps:

    1. Navigate to the Main Units Page
    2. Search/Filter, then select the desired Unit from the list by clicking the checkbox to its left.
    3. Click on the Gear icon.
    4. Click on Deactivate.
    5. Click on OK to confirm.

    See the image below for how to deactivate a Unit:Ex. Deactivate a Unit

     


    Activate a Unit

    Perform the following steps:

    1. Navigate to the Main Units Page
    2. Search/Filter, then select the desired Unit from the list by clicking the checkbox to its left.
    3. Click on the Gear icon.
    4. Click on Activate.
    5. Click on OK to confirm.

    See the image below for how to activate a Unit:

    Ex. Activate a Unit
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